Comments waiting but no comments found

Question

Comments waiting but no comments found

InanisAtheos

2021年9月22日 20:38

So, I have a weird problem, and I'm not sure this is the right place to ask it, but I'm going to try because all other options have failed.

I have a site that is running WPML and WooCommerce. On this site, I have a page called Guestbook, which is just like any other page, but it accepts comments. Anyways, I recently decided to do some clean-up of all the "awaiting comments". They're all spam so I hadn't bothered until now. But going into the comments section of Admin, there is nothing there!

So my question is first of all, how do I rectify this? And could it have something to do with my code in the theme? I can't think of anything personally, but perhaps someone has stumbled upon this before and might have some insight?

"Kommentarer" is "Comments" in Swedish, just FYI.

Topic plugin-wpml comments Wordpress

Category Web

ioweyouacoke · Accepted Answer · 2021年9月22日 20:38

1

ioweyouacoke answered at 2021年9月22日 20:38

Similar problem, showed that we had comments even after deleting the entire list -- disabled WooCommerce and then refreshed the Comments list -- poof, gone!

sbnc.eu · Accepted Answer · 2020年8月1日 10:25

Try to check on DB level.

This SQL should give a list of all spam comments (which I assume skräpposter means):

SELECT * FROM `wp_comments` WHERE `comment_approved` = 'spam';

If the SQL gives 0 lines, the issue is with WordPress counting those comments, but in fact there are none. If the SQL gives a list, the issue is with the listing of those comments.

It may be an issue with the term spam being translated when writing comments to the db, but not when reading or vice-versa. You can check all approval status tags in your db using this:

SELECT DISTINCT `comment_approved` FROM `wp_comments`;

(or in some dialect: SELECT UNIQUE `comment_approved` FROM `wp_comments`;)

This should show terms like 1 (approved), 0 (pending), spam, trash etc. If you see translated string here, like skräpposter and similar, you may be in for a ride to find out why those terms are not written in the db as they should.

If all seems fine on the db level, it's trickier to find the reason, why those are not listed. Definitely needs the target system to be investigated more.

But anyway, this is where I'd start my investigation.

*: assuming your db prefix is wp_

Also:

It may be a malware infection, which may benefit from removing your ability to manage comments. They could as well hide spam comments from logged in admin user on the frontend, while showing them to regular visitors, so check your site in incognito and probably run some kind of a malware scan on it too!

dylzee · Accepted Answer · 2020年7月27日 02:06

This might be a conflict/issue with your theme. What theme are you using? Have you checked any comment or translation related settings in your themes settings (if any)?

You can also try this method for troubleshooting WPML.

Go to the WPML > Support > Troubleshooting page.
Find 'Clean up' section and click on the following buttons:

Clear the cache in WPML
Remove ghost entries from the translation tables
Fix element_type collation
Set language information

Comments waiting but no comments found

Also:

About