Solution to White Screen of Death that does not require Web Server access?

I'm working on a live website, updated a plugin and got the dreaded White Screen of Death. I know exactly how to resolve the problem; simply deactivate or delete the plugin I upgraded.

The problem is I cant access the WordPress Dashboard to deactivate or delete the plugin. The WSD occurs in /wp-admin aswell. To make things worse the owner doesn't know their web server login credentials so I cannot just FTP or CPanel in and delete the plugin that way.

Is there a way you know of to overcome the WSD that doesn't require web server access?

Topic deactivation fatal-error debug Wordpress

Category Web

1
answered at

No, without access to WP Admin you would need to rename the folder, but as you have no access to the filesystem this option is not feasible either.

The only remaining option is to connect to the database directly, assuming you know the login details from wp-config.php and the database is configured to allow this. If you do not know the details or the database is configured to not allow this then this option is not available to you. If it is though, then you can delete the activated plugins options in the options table.

Otherwise, you will need to speak with your host to regain access, no technical avenues exist to recover your site unless you can put PHP files up or modify the filesystem in some way.

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